Privacy Policy

1. Introduction

CodeCard.Cloud ("we," "us," or "our"), operated by Eleftherios Skoulas, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://codecard.cloud or use our domain registration and enterprise hosting services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

2. Contact Information

If you have questions or concerns regarding this Privacy Policy, you may contact us at:

3. Information We Collect

3.1 Personal Data

We may collect the following types of personal information:

• Identity Information: Name, username, or similar identifiers
• Contact Information: Email address, telephone number, physical address
• Technical Information: IP address, browser type and version, time zone setting, operating system and platform, device information
• Usage Information: Information about how you use our website and services
• Marketing Information: Your preferences in receiving marketing from us

3.2 Sensitive Data

In some cases, we may collect payment information through our third-party payment processor, Stripe. We do not directly store sensitive payment details on our servers.

3.3 Collection Methods

We collect information through:

• Direct interactions (forms you complete on our website)
• Automated technologies (cookies, server logs, analytics tools)
• Third-party sources (business partners, analytics providers)

4. How We Use Your Information

We use your personal information for the following purposes:

• To register you as a new customer
• To process and deliver your orders, including managing payments
• To manage our relationship with you, including notifications about changes to our terms or privacy policy
• To provide technical support and customer service
• To deliver relevant website content and advertisements
• To send promotional materials and newsletters (with your consent)
• To measure or understand the effectiveness of advertising we serve
• To administer and protect our business and website

5. Cookie Policy

5.1 What Are Cookies

Cookies are small text files placed on your device when you visit our website. We use cookies to enhance your browsing experience, analyze website traffic, and personalize content.

5.2 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly
• Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze website usage
• Functionality Cookies: Enable website functionality and personalized features
• Targeting Cookies: Record your visit to our website, pages visited, and links followed

5.3 Third-Party Cookies

We use the following third-party cookies:

• Google Analytics: To analyze website traffic and usage patterns
• META Pixel (formerly Facebook Pixel): To measure the effectiveness of advertising and understand visitor behavior

5.4 Managing Cookies

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. However, if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

6. Data Sharing and Disclosure

6.1 Third-Party Service Providers

We may share your personal information with:

• Payment processors (Stripe) to process transactions
• Analytics providers (Google Analytics) to analyze website usage
• Marketing platforms (META) to improve our advertising effectiveness

6.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

7. Data Storage and Security

7.1 Storage Location

All personal data is stored on secure servers located within the European Union.

7.2 Retention Period

We retain your personal information for a period of 6 months after your last interaction with us, or for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7.3 Security Measures

We have implemented appropriate technical and organizational measures to protect your personal information, including:

• Web Application Firewall (WAF)
• Containerized storage
• Offsite backups
• Encryption of sensitive data
• Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request correction of any inaccurate personal information.
• Right to Erasure: You can request deletion of your personal information in certain circumstances.
• Right to Restriction of Processing: You can request restriction of processing of your personal information.
• Right to Data Portability: You can request transfer of your personal information to another service provider.
• Right to Object: You can object to processing of your personal information in certain circumstances.
• Right to Withdraw Consent: You can withdraw consent where we rely on consent to process your personal information.

To exercise these rights, please contact us at support@webhosting4u.gr. We will respond to your request within 30 days.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

10. International Data Transfers

We do not transfer your personal data outside the European Economic Area (EEA).

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

12. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Performance of a contract when fulfilling our obligations to you
• Legitimate interests of our business that are not overridden by your interests
• Compliance with a legal obligation
• Your consent, where applicable

13. Complaint Resolution

If you have a complaint about our handling of your personal data, please contact us first. If you are not satisfied with our response, you have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).